Retail Sales Lead, Fabletics; Broadway Plaza - Walnut Creek, CA

Job Description

Fabletics is currently looking for a Full‑Time Sales Lead for our location at Broadway Plaza in Walnut Creek, CA. This role delivers an exceptional customer experience while supporting both sales and operations. The Sales Lead will leverage cutting‑edge technology to create a seamless shopping journey between our website and retail stores and work with the Store Manager and associates to hit bold targets and propel the business to new heights.

• Live our culture and values while providing customers insight on how to live their passion.
• Actively engage customers in new and meaningful ways by providing knowledge on fabrics, features, fit, and function.
• Drive customer engagement inside and outside the store environment, ranging from store events and promotions to community projects.
• Provide training and immediate feedback around the Customer Experience Playbook and other performance expectations.
• Coordinate with the Store Manager to inspire associates to meet or exceed performance goals.
• Communicate inventory and training needs to increase overall customer experience.
• Maintain store‑merchandising guidelines to make the store easy to shop and add value to the customer’s purchase journey.
• Provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence by meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and communicate potential issues.
• Unpack boxes for inventory as required.

• At least 1 year of work experience within a retail environment.
• Prior retail management experience is a plus.
• Knowledge and familiarity of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
• Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment.
• High degree of comfort dealing with ambiguity and taking initiative when opportunities arise.
• Familiarity with retail inventory and POS systems.
• Self‑motivated, good communicator with an innate ability to bring out the best in others.
• Ability to multi‑task, set priorities, and work well under pressure.
• Flexibility in work hours, open to evenings, weekends, and national holidays.
• Physical ability to stand, walk, climb ladders, stoop, kneel, crouch, and lift boxes weighing 10–30 lb for at least two consecutive hours.
• Applicants must be 18 years of age or older.

• Salary between $20.00 – $22.00 per hour, depending on experience.
• 70% employee discount on Fabletics brands.
• Free outfits each month.
• Paid sick time.
• 401(k) match.
• Annual bonus plan.
• Paid time off.
• Flexible schedule.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We encourage you to apply regardless of meeting all qualifications and/or requirements.