Sales Associate

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Requirements

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Demonstrates strong customer service skills by engaging customers in personalized conversations and providing a frictionless shopping experience. Maintains operational standards while contributing to team success and staying informed on product knowledge and trends.

• Customer Service Experience
• Team Player
• Flexible Hours Availability
• Product Knowledge
• Sales Support

• Genuine Conversation Initiation
• Relationship Building
• Collaboration
• Inspiration

• Anthro Brand Fan
• Visual Standards
• Operational Standards
• Merchandising Updates

• Technology Utilization for Transactions
• Omni Order Fulfillment