Senior Account Manager

Overview

Senior Account Managers provide service to and manage the largest and most complex accounts. They are responsible for strategizing with Producers and Account Executives, managing a smooth insurance placement process from start to finish, staying current with the latest market changes and trends, as well as providing technical support and expertise to clients.

• Develop and cultivate long-term strategic relationships with a portfolio of clients
• Support relationship management efforts of Account Executives and Client Relationship Directors
• Analyze carrier quotes and coverage offerings and negotiate terms with carriers to provide the best recommendations to clients
• Work side by side with AE to proactively manage clients’ insurance needs; included but not limited to – contract review, marketing, new and renewal proposals and client presentations
• Handle complex and detailed issues in a clear, efficient and effective manner; take responsibility for problem solving to conclusion
• Demonstrate strong expertise in presentations to clients; assure thoroughness, accuracy and ability to answer questions or concerns through well-developed communication skills
• Field daily client questions and delegate administrative tasks to assigned Account Coordinators and Representatives
• Develop specifications, securing underwriting information, analyzing existing coverages and making coverage comparisons
• Deliver client service in the absence of an Account Executive
• Support execution of client account strategy
• Manage contract reviews and effectively explain and clarify details with client verbally and/or in writing

• You have a diligent understanding of business insight and development
• You have a motivating, inspiring, and positive demeanor towards achieving goals
• You love establishing relationships. Even your toughest client/coworker interactions are handled with tact and professionalism
• You’re a forward-thinking learner with excellent judgment. You know when to problem solve on your own and when to raise to management
• You’re phenomenal with task management and prioritization
• You are a great teammate. You’re willing to provide backup when others need your help and give to a positive and respectful work environment.
• You are confident in your communication. You can purposefully exchange ideas and thoughts, as well as optimally resolve conflict.

• 7+ years of related Construction insurance brokerage experience
• Proficient with Microsoft Excel, Word, PowerPoint, Outlook and EPIC
• College degree preferred, high school diploma or equivalent required
• Exceptional communication skills, both verbal and written
• Broker’s license required to be obtained during onboarding period
• Required to obtain the applicable insurance license(s) within 90 days of date of hire
• Valid Driver’s license and reliable transportation required
• Previous supervisory, training and/or formal mentoring experience desirable

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
• The benefits summary above applies to…