Account Director, Power

Key Client Account Director (Electric Utility)

ERM is looking for a Key Client Account Director (Electric Utility) to join us and take ownership of one of ERM’s most strategically important utility relationships in the western United States—an account generating over $20M in annual revenue with significant growth potential in the next 2–3 years. This high‑impact leadership role requires a commercially driven, client‑centric leader who can shape strategy, unlock growth, and deepen executive relationships.

The Account Director owns the account end‑to‑end, with full accountability for commercial performance, growth, and delivery outcomes. The role shapes and executes an ambition‑led growth strategy aligned with market opportunity and the client’s evolving priorities, proactively anticipating and addressing delivery or resource constraints through close coordination across operations, service lines, and support functions.

• BSc/MSc degree or equivalent technical expertise.
• 10+ years of commercial and key account management experience, including managing large, complex client relationships.
• Deep understanding of U.S. utility clients and power sector dynamics, including competitors and market drivers.
• Proven ability to expand relationships across multiple buying centers and functions.
• Action‑oriented, assertive, and solutions‑focused approach.
• Strong use of CRM and networking tools (e.g., Salesforce, Linked In, Intro Hive) to build and activate client networks.
• Demonstrated ability to connect ERM capabilities to client needs, orchestrating cross‑service teams to deliver integrated solutions.

• Account Strategy & Planning
  Develop and maintain a three‑year account strategy covering client priorities, growth opportunities, relationship mapping, and target portfolio mix. Translate strategy into an annual delivery plan with clear revenue pathways (recurring, follow‑on, and new opportunities). Define priority buying centers and maintain accurate stakeholder maps aligned to key market drivers. Build a strong personal presence with senior client stakeholders as a trusted advisor.
• Account Performance & Growth
  Deliver against annual sales and revenue targets and drive sustained account growth. Maintain a strong understanding of the competitive landscape and ERM differentiators to inform winning strategies. Expand ERM’s footprint by growing relationships, increasing service line penetration, and accessing new buyers. Lead cross‑selling and integrated service delivery across existing and new client stakeholders. Identify and pursue new opportunities, personally engaging in key pursuits and conversions.
  
  Monitor account performance, track progress against plan, and intervene proactively where needed.
• Collaboration & Leadership
  Align regional, industry, and service line teams to support account priorities and growth initiatives. Build and lead an engaged account team with clear ownership of goals and relationships. Foster a community of practitioners across ERM who are invested in the account’s success. Support senior‑level project delivery as needed, particularly in stakeholder management and client engagement. Develop and activate strategic partnerships that enhance account outcomes.

For the Account Director, Power position, the anticipated annual base pay is $174,480 – $223,469 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. This role may also include bonus pay (subject to ERM’s discretion). We offer a comprehensive benefits package including paid time off, parental leave, medical, dental, vision, life and disability insurance, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees.

ERM is a proud Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.