Sales Associate

Join Our Team as a Sales Associate at Allstar Medical Supply!

Are you a friendly, dependable, and customer-focused professional with a passion for helping others? At Allstar Medical Supply
, located in Walnut Creek, CA, we’re dedicated to improving lives by providing high-quality home medical equipment and exceptional customer service. We’re looking for a Sales Associate to join our team and help us continue our mission of serving the East Bay community with care and expertise.

As a Sales Associate
, you’ll be the face of Allstar Medical Supply, assisting customers in finding the right products and solutions to meet their medical and mobility needs. You’ll provide exceptional customer service, maintain a clean and organized showroom, support inventory management, and help ensure the store operates smoothly each day.

This position is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and is passionate about making a positive impact in the lives of seniors and individuals with disabilities or illnesses.

• Greet customers warmly, build rapport, and provide outstanding customer service.
• Assist customers in selecting appropriate medical equipment and supplies based on their needs.
• Demonstrate and explain the features and benefits of products such as electric hospital beds, motorized patient lifts, wheelchairs, scooters, and other home medical equipment.
• Process sales transactions accurately and efficiently.
• Maintain a clean, organized, and welcoming showroom environment.
• Stock shelves, receive inventory, and assist with merchandising products.
• Assist with inventory counts and help ensure products are properly displayed and available for sale.
• Answer customer inquiries in person and over the phone.
• Coordinate with the delivery and service team regarding customer orders and product availability.
• Stay informed about product knowledge and company offerings to better assist customers.
• Assist with general store operations and identify opportunities to improve the customer experience.

We're looking for someone who meets the following criteria:

• Experience: Previous retail sales, customer service, or medical supply experience preferred but not required.
• Education: High school diploma or GED required.
• Reliability, punctuality, and consistent attendance are essential for success in this role.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Competent computer skills and ability to learn point-of-sale systems.
• Strong attention to detail and organizational skills.
• Positive attitude with a willingness to learn and work as part of a team.
• Physical Requirements: Ability to lift and carry products weighing 15–75 lbs., as well as perform physical tasks such as bending, kneeling, and reaching overhead.
• Personal Attributes: Caring, patient, and comfortable working with seniors and individuals with disabilities or illnesses. Dependable, professional, and committed to delivering exceptional service.
• Availability: Full-time position (~40 hours/week) with varying shifts Monday–Saturday, 9 a.m.–6 p.m. (rotating days off).

At Allstar Medical Supply, we believe in creating a supportive and rewarding work environment where employees can thrive. Here’s what we offer:

• Competitive Wages
• Healthcare Benefits: Medical, dental, and vision plans available.
• 401(k) with Employer Match
• Career Growth Opportunities: Advancement opportunities for motivated individuals who demonstrate strong performance and commitment.
• Energetic and Caring Environment
• Ongoing Training: We provide the tools and support you need to succeed.

For over 16 years, Allstar Medical Supply has been a trusted provider of home medical equipment and supplies in the San Francisco Bay Area. Our mission is to help people live easier, stay active, and maintain their independence. We pride ourselves on offering outstanding service, a wide selection of products, and a clean, welcoming showroom staffed by knowledgeable and compassionate professionals.

What sets us apart? We take the time to listen to our customers and provide creative solutions tailored to their needs. Whether it's helping someone regain mobility or ensuring their comfort at home, we're committed to making a difference in our community.