Concierge On-call

GENERAL STATEMENT OF POSITION

Under general supervision, the primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors  Concierge greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.

They assist with resident services such as transportation, mail and deliveries and the coordination of visitors. The Concierge will ensure that resident’s privacy, rights and safety is maintained at all times. The Concierge disseminates information in person or on telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Non-exempt. Pay range $19 to $21 an hour. Depending on experience.

On-call. Varied shifts.

MINIMUM REQUIREMENTS

Education –

• High school diploma, GED or equivalent

Experience/Training –

• Prefer three years’ clerical experience or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
• Computer skills using Microsoft suite and desktop publishing software, faxing, copying and the use of a paper shredder; minimum one year,

Certificates, Licenses, Registrations –

• None

What's in it for you?

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At Human Good, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here:

Part-Time/Per Diem Team Members:

• Medical benefits start the 1st of the month following your start date
• Matching 401(k)
• $25+tax per line Cell Phone Plan

Come see what Human Good has to offer!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.