Quality Manager

kdc/one VML, 20501 Earlgate Street, Walnut, California, United States of America

Posted Tuesday, May 19, 2026 at 7:00 AM

KDC is a network of best-in-class custom formulators and manufacturers of color cosmetics, skincare, haircare, bath & body, fragrance, deodorant, home, health, industrial, and auto care products. KDC delivers high-touch innovation, operational excellence, and speed to market to well-known and emerging beauty, personal, and specialty companies from coast to coast. KDC has its head office in Longueuil, Québec. In addition, KDC has 10 operating facilities located throughout North America.

Altogether, the company employs nearly4,800 talented and dedicated employees in North America.

The incumbent is responsible for the administration of the Quality Control/Quality Assurance and Regulatory functions to assure all Total Quality System requirements are met. Responsibilities include developing an adequately trained staff of quality. The Quality Manager carries out management responsibilities in accordance with company policies and procedures, applicable laws, Good Manufacturing Practices and Standard Operating Procedures.

• Provide required leadership of the Quality Control function and direct supervision of the Quality Department. Ensures full representation of quality requirements and policy in daily operational decisions and activities.
• Maintain adequacy of equipment, facilities and staff with which to perform Quality Functions. Included are laboratory and testing control, equipment calibration, operation training and evaluation, methods control, records retention and information integrity.
• Maintain adequacy of product and process measurements to provide necessary information for process control according to contract manufacturer requirements, quality standards, product and process specifications, documentations via quality instructions, training, evaluation, etc.
• Maintain accuracy and timeliness of quality information feedback to all units that are responsible for product and process evaluation and quality improvement.
• Effectively utilize the Quality Control workforce, facilities and equipment to meet the organization’s goals and objectives.
• Manage personnel including hiring, firing and employee evaluation and performance; disciplinary action and allocation of resources.
• Ensure training programs are established, implemented, and effective for all employees within the department
• Monitor general laboratory operations, product quality and turn-around-time of QC in-process and release testing.
• Investigate and troubleshoots product performance problems. Ensure that all QC operations are in compliance with internal and external standards as well as state and federal regulations.
• Confer with scientists or chemists to conduct analyses, interpret test results and develop nonstandard tests such as methods development, method validation. May use outside laboratories for complementary and/or third-party testing.
• Compile and analyze test information to determine operating efficiency of process or equipment and to diagnose malfunctions. Recommend measures to improve testing procedures, specifications, and use of equipment. Establish or adjust work procedures to meet testing schedules.
• Review and approve all master control record.
• Participate in the investigation process, OOS, change control programs and management review board.
• Maintain the integrity and security of all company information and documents such as formulation files, SOPs, sensitive materials, etc.
• Develop plans, plans of action and budgets for the department needs and prepare reports on department activities.
• Implement Good Laboratory Practices (GLPs) in the Lab;
  Good Manufacturing Practices (GMPs) and the company’s approved Standard Operating Procedures (SOPs).
• Prepare statistical evaluation of quantitative data for executive management.
• Keep, create, manage Masters Samples (Bench Standards), Analysis Certificates, Specifications, Testing Procedures for all Raw materials, Packaging materials, Semi-Finished Products (Bulk) and Finished Products.
• Write and update quality control…