Administrative Assistant - Position

Job Description

Massachusetts Connections Academy (MassCA) is a tuition‑free virtual public school district that employs over 200 faculty and staff and serves a diverse population of 3,000 students in grades K–12 across Massachusetts.

• Answer phone calls on a specific line and direct appropriately or take messages.
• Follow up with caretaker phone calls and webmails as appropriate.
• Respond to all emails, webmail, phone calls etc. per school policy.
• Access approved translation services for all communication as needed.
• Manage subscriptions, renewals.
• Other duties as assigned, including front desk coverage as needed.
• Assist with tracking technology and data projects, milestones, and deliverables.
• Maintain project documentation, status reports, and timelines on technology and data projects.
• Support the Data Manager with data collection, validation, and cleanup for state‑mandated and district reporting requirements.
• Maintain and update student records within the Frontline student information system, including initial data entry, monitoring and organizing the records archive, ensuring all special education documents are properly stored and naming conventions are consistently followed.
• Troubleshoot errors, investigate inconsistent and inaccurate data and elevate identified issues to the data manager as needed.
• Assist during in‑person events.
• Assist with tasks during MCAS, enrollment, and graduation time frames.
• Assist with administrative tasks from all departments, including student filing, state reporting projects, enrolling/withdrawal tasks, etc.
• Other school/district‑wide duties as needed.

• Work closely with other administrative staff and support students, faculty, and visitors.
• Handle sensitive information with discretion to maintain confidentiality and security and ensure compliance with policies and regulations.
• Ensure that deadlines are met and adapt to changing priorities.
• Present a positive and professional image for the District.

• Strong technology skills (especially with Google, Microsoft OS, and Microsoft Office programs).
• Excellent communication skills, both oral and written.
• High degree of flexibility and ability to work well in a fast‑paced environment.
• Team player with a track record of collaboration.
• Citizenship, residency, or work visa required.
• Strong troubleshooting skills.
• Ability to learn new processes and procedures quickly and effectively.
• Must adhere to all data privacy and security requirements (MassCA’s DPA, FERPA, etc.).

Position Type: Full‑time

Salary: $46,216 to $63,973 per year

Location: MassCA office, 300 Foxborough Blvd, Suite 100, Foxborough, Ma 02035

Starting Date: Immediately

TECCA does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of ethnic group identification/ethnicity, marital status, race, color, national origin, ancestry, sex (including sexual orientation and gender identity), religion, physical or mental disability, age, and any other category protected by federal or state law and provides equal access in the admission to, participation in, or receipt of the services under any of the TECCA programs and activities, and in its employment practices.