Office Support Specialist I

Job Description

Office Support Specialist I (260005A7)

Job Description

Office Support Specialist I - (260005A7)

Description

The Department of Developmental Services (DDS) has an excellent career opportunity for a highly motivated individual for an Office Support Specialist Iposition at the Newton/South Norfolk Area Office in Walpole, MA. This position supports the administrative functions and needs of the management team of the office.

This a summary and not a complete list of duties

• Maintain the main office space. Draft and analyze correspondence, responds to inquiries, data management, faxing, copying, and scanning documents.
• Operate standard office machines and equipment such as photocopiers, postage machine (including balance and updates), fax machine, computer, and any other equipment utilized in Area Office. Ensure ongoing functionality of equipment, trouble shoot as needed in addition to working with MIS/customer service. Assist in any new equipment rollout.
• Provide general support services to all staff in the Newton/South Norfolk office and act as an administrative assistant to the Area Director and Assistant Area Director, requiring a large degree of decision making and knowledge of functions of the Department.
• Answer telephones. File requests, provide routine information, and support staff in solving problems, finding resources, or getting assistance.
• Act as a liaison with internal and external agencies regarding the day-to-day operations of the Area Office.
• Prepare reports, create/maintain spreadsheets, and compile data using computer software/databases.
• Schedule and attend regular meetings as assigned by Area Office Management.
• Assist in the on-boarding of new hire ensuring all necessary equipment and supplies are provided and in working order.
• Manage office support functions including inventory, office supplies, and building issues.
• Manage assigned area projects including mass mailings and information gathering.

This is a full-time, 37.5 hour position.

Shift: 8:45am-5:00pm Monday-Friday.

Days Off:
Saturday and Sunday.

Flexibility required to meet the needs of the Area Office.

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
• Recommended candidates must successfully complete pre-employment screening which includes:
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://(Use the "Apply for this Job" box below)./cori

For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center at  for assistance.

Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at Ext. #4.

First consideration will be given to those applicants that apply within the first 14 days.

• Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below.
• Substitutions:
• I. An Associate's or higher degree with a major in business administration, business management or public administration may be…