Automotive Technician

Overview

Cadillac of Norwood, New England's #1 Cadillac dealership, is looking for an experienced Automotive Service Technician to join our fast growing Service team.

• Location:
  
  Norwood, MA
• Full‑time
• Full Time position reporting directly to the Director of Fixed Operations
• Includes GM & ASE training and Cadillac certification

• Receive repair orders from dispatcher and properly diagnose malfunctions
• Communicate efficiently and professionally with customers and service advisors
• Communicate with parts department to obtain needed parts
• Document and perform work as outlined on the repair order with efficiency and accuracy
• Maintain dealership and GM factory standards
• Save and tag all removed parts under warranty or if requested by the customer
• Examine the vehicle to determine if additional safety or service work is required
• Notify service advisor immediately if additional work outlined is not needed or required
• Notify advisor immediately if repairs cannot be completed within the time promised
• Road‑test vehicles as needed to complete and insure repair is working properly
• Attend factory‑sponsored training as needed and keep current on all factory technical bulletins
• Ensure that customers' cars are kept clean and contents safe/secure at all times
• Keep work area and shop neat, clean at all times
• Be able to account for all dealership‑owned tools at all times
• Be respectful and professional with customers and co‑workers at all times
• Understand and follow all federal, state and local regulations, such as those governing the disposal of hazardous wastes
• Understand and follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

• Passion for the Automotive Industry and Customer satisfaction
• General Motors certifications and ASE certification is a plus, but not required. We will assist and sponsor the right persons through proper training paths
• Valid driver's license and a good driving record
• Positive and Professional Attitude
• High Integrity and Strong Work Ethic
• Good Communication Skills (Written and Oral)
• Good Judgment and Time Management Skills
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner at all times

• Industry leading compensation
• Realistic work schedules (we all have families, too!)
• Blue Cross/Blue Shield Health Insurance
• Paid GM training & ASE testing
• A friendly, co‑operative and professional work environment
• Respect you deserve

Equal Opportunity Employer & Drug Free Work Place.
Applicants must be 18 years or older and be authorized to work in the US.
All applicants must have a valid driver’s license.
Drug screening and background checks will be performed.
All your information will be kept confidential according to EEO guidelines.