Director of Clinical Operations (Registered Dietitian

Healthcare Services Group (HCSG) typically services long term care and nursing facilities and is now hiring an Director of Clinical Operations (Registered Dietitian) in your area!

This role will oversee clinical operations for MA, CT and RI area.

(The territory can be adjusted base on operational needs)

** This position comes with a base salary, bonus and a potential car. **

• Incentive bonus eligible
• Unlimited Paid Time Off
• Comprehensive Benefits Package - Medical, Dental, and Vision
• Free Telemedicine Services on Day 1*
• Free Prescription Discount Program
• 401 (k)
• Get paid when you need it with PNC Earned It
• Financial Wellness Support from PNC Workplace Banking
• Employee Assistance Programs
• Training & Development Opportunities
• Employee Recognition Programs
• Employee Stock Purchase Plan
• Nationwide Transfer Opportunities and Career Development

Additional benefits may vary by location and eligibility. Additional benefits may include vacation, holiday, and sick pay, as well as medical, dental, vision, Employee Stock Purchase Plan, and other voluntary insurance products. Ask your interviewer for details.

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* Not available in AR.

• Ability to build, direct and manage a regional scalable clinical staffing business servicing the long term and post-acute care industry.
• Works and communicates with Human Resources and other stakeholders in Bensalem, PA as well as in the field to recruit, hire, and train team members.
• Assigns work schedules and area of responsibility to Registered Dietitians to ensure appropriate and compliant clinical coverage within client facilities. Conducts performance evaluations in accordance with Company policy.
• Follows guidelines and limits the parameters allowing for use of external contract RDN services and participates in Company record-keeping systems when utilized.
• Works with Human Resources and other stakeholders to implement a retention strategy for the Registered Dietitian team to minimize turnover. Retention activities include, but not limited to:
  • Routine group communication regarding company policies and activities.
  • Periodic meetings either in-person or via electronic methods (Blackboard Collaborate) for team building, engagement, and educational presentations according to national and state requirements.
• Participate in the budget and oversight processes, including:
  • Monitors and approves area of oversight expenses according to Company policy including:
    • Labor hours and dollars, including ensuring PBJ compliance
    • Contract services – with approval
    • Supplies
    • Travel
    • Education and Training
    • Recruitment – with HR
    • Other
  • Monitors and approves revenue targets for:
    • Internal HCSG dining accounts
    • External contract RDN service strategy and growtt

• Utilizes and keeps up to date Company-approved systems to track and manage financial performance to budget.
• Displays in-depth knowledge of Meal tracker and demonstrates ability to manage clinical requirements through the system, as well as support menu and diet extensions for operationally developed menus.
• Communicates, develops and implements corrective action plans as necessary in coordination with the human resources department.
• Provides oversight for full compliance with Company programs, policies and procedures and standards of ethics.
• Conducts ongoing review of audit and quality monitoring measurements and regulatory performance data to assure that quality targets and thresholds are consistently met.
• Seeks and provides direction and support regarding regulatory compliance.
• Functions as clinical support, seeking input from internal stakeholders and supporting HCSG operations with the clinical leader(s) of the client organizations as required.
• Participates in quarterly business review meetings with clients as needed.
• Collaborates with the HCSG Sales, Marketing and Learning and Development Teams to support new revenue opportunities for full service Dining or Clinical Services.
• Participates in corporate work groups, as requested, for strategic planning and product development relative to clinical policies and procedures, clinical infrastructure and process improvement.
• Participates in operational…