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Landscape Production Manager

Job in Walpole, Norfolk County, Massachusetts, 02081, USA
Listing for: NatureWorks Landscape Services
Full Time position
Listed on 2026-07-23
Job specializations:
  • Management
    Project & Program Management, Operations Management
Salary/Wage Range or Industry Benchmark: 85000 - 95000 USD Yearly USD 85000.00 95000.00 YEAR
Job Description & How to Apply Below

Work With the Best

We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects.

Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

Flourish With Nature Works! Experience a career that grows as you do, surrounded by a team that values innovation, dedication, and a shared vision for creating beautiful, sustainable outdoor spaces.

Position Summary

The Production Manager is responsible for the delivery of timely, high‑quality, and profitable branch services to clients. This role works closely with the team to schedule and manage labor and equipment resources, ensuring service execution and financial performance metrics are met. Services directly managed include landscape maintenance, irrigation service, seasonal décor, enhancement projects, and snow services. The Production Manager also collaborates with shared services to oversee coordination for lawn care, plant health care, tree care, and construction.

Essential Duties and Responsibilities
  • Safety
    • Promote and enforce all safety procedures and policies.
    • Identify opportunities to improve safety policies and proactively address safety risks.
    • Document all reportable safety incidents and communicate them to Human Resources.
  • Quality Control
    • Ensure job quality meets company standards.
    • Identify service errors and address root causes.
    • Train branch associates on the skills, knowledge, and processes needed to consistently produce high‑quality work.
  • Personnel Development
    • Lead, manage, and hold accountable (LMA) branch direct reports.
    • Foster a working environment that promotes teamwork, inclusion, and positivity.
    • Create development plans for all team levels and advance capabilities.
    • Assist in recruiting and hiring highly qualified persons for all positions.
    • Anticipate labor shortages, position vulnerability, or workload peaks and take proactive actions.
  • Planning
    • Create 90‑day and 30‑day plans for upcoming labor, material, and equipment needs by service line and time period.
    • Participate in annual planning of capex and human resources to achieve company goals.
    • Coordinate with shop/fleet management to ensure equipment resources align with service plans.
  • Scheduling
    • Ensure proper scheduling of all crews for all functions, considering hours, geographic location, travel times, job types, customer preferences, equipment availability, and crew capabilities.
    • Communicate service and schedule changes thoroughly and consistently with Account Management.
  • Client Management
    • Partner with Account Managers to ensure customer satisfaction.
    • Support initiatives to drive relationship entrenchment and client retention.
  • Job Management
    • Ensure job data is maintained and kept current.
    • Communicate with responsible parties if errors or omissions are identified.
    • Ensure timesheets are accurate and approved daily.
    • Ensure job and service‑related expenses and inventory are accurate and current.
    • Improve processes and systems for service lines.
  • Productivity
    • Track actual hours vs estimated or budgeted hours per service line and per manager and crew.
    • Review gross margins or other KPIs for service lines at least monthly with the team.
    • Prepare forecasts and participate in weekly forecasting meetings.
  • New Maintenance Jobs
    • Enforce and oversee the company’s new job start‑up procedure and processes.
Required

Skills and Abilities
  • Demeanor and aptitude to support and lead a team.
  • Strong knowledge of landscape management practices.
  • Ability to anticipate issues and solve problems.
  • Effective communication and fostering a collaborative environment.
  • Develop plans and procedures with follow‑through to execution.
  • Attention to detail and a desire to drive great results.
Supervisory Responsibilities
  • Responsible for assigning, reviewing, and checking the work of other employees.
  • Field Managers and Field Supervisors – responsible for day‑to‑day operations and management of field associates (Safety,…
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