Shift Supervisor - Launch Family Entertainment,Norwood Job Walpole area,Massachusetts USA,Management

Shift Supervisor - Launch Family Entertainment, Norwood Full-Time & Part-Time Opportunities

Ready to run the show? Launch Family Entertainment in Norwood is hiring a Shift Supervisor to lead daily operations and make sure every guest, kids and parents alike, has a great experience. This is a hands‑on leadership role: you'll run shifts, lead a team, and be the person staff and guests count on to keep things running smoothly.

Pay: $20–$22/hour

Schedule:

Part-time & full-time, weekends, holidays, and evenings as needed

Now interviewing, start dates available soon

What you’ll do:

Oversee day-to-day facility operations, including opening and closing duties
Supervise, train, and support staff on shift
Monitor safety protocols and keep the facility clean and well-maintained
Make sure guests get friendly, responsive service at every touchpoint
Handle scheduling, reports, and inventory management
Resolve guest concerns promptly and professionally
Act as the link between staff and management, modeling Momentum's core values

What we’re looking for:

Previous supervisory or leadership experience in a fast-paced environment
Strong communication and people skills, comfortable managing a team and connecting with guests
Able to multitask and stay calm under pressure
Self-motivated, dependable, and well-organized
At least 18 years old, with a high school diploma or equivalent
Able to stand for long periods and lift up to 50 lbs
Serv Safe certification a plus, or willing to obtain within 90 days

What you get:

Paid training and ongoing professional development
A real path to advancement and leadership
Retirement savings for all employees
Medical, dental, and PTO for full-time employees
Perks across Momentum's brands:
My Gym, Launch, Retro Fitness, Club Elevate, Wimbledon, The Newport Venture

Launch Family Entertainment, Norwood MA. Powered by Momentum Enterprises. Equal opportunity employer.