Guest Service Supervisor - Seasonal Flex

Guest Service Supervisor - Seasonal Flex

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.

Your Role, Your Impact

• Supervise employees to ensure they perform all job duties implemented by management.
• Coaching employees by giving them constructive feedback to help them perform tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including when employees are supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenish products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Qualifications

• Must be available to work flexible hours that may include day, night, weekends, and/or holidays.
• Must be efficient and organized.
• Must be at least 18 years of age to be considered for the position.
• Ability to freely access all areas of the store including the selling floor, stock area, and register area.
• Ability to reach, bend, twist, stoop, kneel, crouch, climb, and lift up to 25 lbs. during a shift.
• Work in intermittent temperatures (i.e., cooler, outside, etc.).
• Must have reliable transportation.
• High School Diploma or equivalent.

Pay Range: $18.89 - $22.33

Competitive Pay:
We offer competitive salaries and opportunities for growth within.

Health & Wellness:
Medical, Dental, Vision, and Life Insurance along with additional wellness support.

Benefits: 401(k) with match, tuition reimbursement after 6 months of service, and various internal development programs.

Global Partners LP is an equal opportunity employer. We embrace diversity and do not discriminate on any basis. If you have a disability and need an accommodation to apply, please contact our recruiting department at .