Association Administrator

Location:

Waltham, MA (hybrid with 2 days working remotely)

Position:
Association Administrator (AA)

Employment Type:

Full-Time

Center of Association Management, Inc. (“CAMI”) provides management services to nonprofit business and trade associations. We are dedicated to facilitating smooth operations and advancing the goals of our client-associations. We are seeking a dynamic and organized individual to join our team as an Association Administrator (AA).

The Association Administrator (AA) provides general office support, client relations, and project assistance to CAMI-employed Association Managers (AMs) and facilitates the smooth operations of the office. The AA will work closely with AMs and client-associations, ensuring timely responses to inquiries, managing day-to-day tasks, and supporting various administrative functions. This role requires a high level of independence, initiative, and the ability to handle multiple tasks effectively.

• Answer phones and handle general inquiries for all clients, with in-depth support for assigned clients
• Communicate with client-associations' Board, officers, representatives, and agents
• Record and enter daily timesheet
• Manage incoming and outgoing mail, read and reply to emails
• Maintain both paper and electronic filing systems
• Order office supplies and maintain inventory
• Inform supervisors of any urgent client requests or issues

• Create and proof meeting notices and email promotions
• Develop and execute social media schedules and posts
• Manage meeting registrations and reconciliation
• Provide support for committee and board meetings, including taking minutes and coordinating logistics
• Attend and support on-site meetings, handling registration, attendee interactions, and coordination with venue staff
• Basic knowledge of A/V equipment for meeting setups
• Process incoming payments and enter them into finance software
• Process credit card transactions and prepare/send receipts
• Prepare invoices and manage outgoing payments
• Prepare bank deposits and reconcile financial records

• Prepare and format mailings, meeting notices, handouts, newsletters, etc.
• Draft and send surveys, compile results, and format/send blogs or newsletters
• Manage and update websites and social media accounts
• Maintain and manage databases for membership, event attendance, and sponsor ships

• Communication and Surveys (Constant Contact, Survey Monkey etc.)
• Content Management and Creation (Word Press, InDesign, Canva etc.)
• Financial and Accounting Software (Quick Books Online, , Pay Pal etc.)
• Database and File Management (File Maker, SharePoint etc.)
• Timeslips

• Detail-oriented and quality-minded
• Analytical and enjoys a fast-paced environment
• Multi-tasker with patience and methodical approach
• Independent worker who thrives in a group setting
• Problem solver with the ability to work within set guidelines

• Flexibility to accommodate early and late meetings
• Ability to attend staff off-site meetings and conferences

Salary Range: $55,

Interested candidates should send their resume (and cover letter?) to  Center of Association Management, Inc. is an Equal Opportunity Employer encourages applicants from diverse backgrounds to apply.