Facilities Coordinator

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* PLEASE NOTE:

This role is part of our headquarters-based team in Waltham and requires regular in-person collaboration. As a result, we are seeking candidates who can work from our Waltham office five days per week as part of a fully onsite schedule.***

We're a small but highly visible team that gets to influence how Pega employees experience the workplace every day. The work is varied, fast paced, and collaborative, offering the opportunity to solve real business challenges and leave a lasting mark on Pega’s corporate HQ.

You will join a close-knit, supportive, and inclusive team that values collaboration, trust, and helping one another succeed. A successful candidate will thrive in a fast-paced environment, enjoy working with a wide range of stakeholders, and be excited by the opportunity to make a meaningful daily impact in Pega's Waltham office.

• Help shape the day-to-day employee experience in Pega's global headquarters, ensuring our workplace remains welcoming, efficient, and ready to support business success.
• Partner with teams across the company to coordinate workplace operations, solve challenges, and support a wide range of facilities initiatives.
• Support executive briefings, company events, and high-visibility meetings that bring together employees, clients, and leadership.
• Use workplace technology, AI tools, and space management platforms to drive operational excellence and support continuous improvement.
• Manage key administrative and vendor coordination activities that keep Facilities programs, projects, and budgets running effectively.

• You have 2+ years of experience in workplace services, office administration, facilities, hospitality, event coordination, or a similar customer-focused environment.
• You are highly organized, adaptable, and capable of balancing multiple priorities in a fast-paced setting.
• You build strong relationships and communicate effectively with employees, visitors, vendors, and business partners.
• You are comfortable working with technology and business systems, including platforms such as Ariba and Robin, as well as a variety of collaboration, productivity, and enterprise software.
• You take pride in delivering excellent service and creating a welcoming, professional experience for others.
• You are a self-starter who identifies opportunities for improvement and takes ownership of delivering results.
• You thrive in a collaborative team environment and are willing to pitch in wherever needed to support the workplace and employee experience.

• Supported workplace, facilities, office administration, hospitality, or employee experience programs in a professional environment.
• Managed competing priorities while maintaining a high level of organization, accuracy, and customer service.
• Coordinated vendors, service providers, meetings, events, or office operations to support business objectives.
• Utilized technology and business systems to manage information, track activities, and improve operational effectiveness.
• Earned a reputation as a reliable team player who takes ownership, communicates effectively, and follows through on commitments.

Base salary range for this role is 46,200 - 67,700 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

The opportunity…