Senior Department Coordinator; Counseling & Health Centers

Are you a proactive administrative professional who thrives in a dynamic, high-impact environment? Do you excel at multi-tasking, managing communications, and serving as the operational heartbeat of a dedicated team? Our University’s Counseling and Health Centers are looking for an energetic, detail-oriented Senior Department Coordinator to support both vital departments. In this dual-impact role, you will be the primary point of contact for students, patients, staff, and campus leadership, ensuring our day-to-day operations, communications, and clinical administrative workflows run smoothly.

The Counseling and Health Centers are essential to student wellness, health, and academic success. As the Senior Department Coordinator, your work directly supports our clinical teams and front-office staff, ensuring high-quality, compassionate care for our campus community. Reporting jointly to the Directors of both centers, you will balance operational excellence with creative outreach and data analysis.

• Front-Office & Clinical Support:
  Serve as the go-to resource for front-desk staff, provide front-office coverage, and ensure clinical schedules are accurately populated and maintained within the Electronic Health Record (EHR) system.
• Executive Administrative Support:
  Manage executive calendars for both Center Directors with minimal supervision, order department supplies, and maintain day-to-day office efficiency.
• Event & Logistics Coordination:
  Organize, schedule, and execute complex, high-impact meetings, campus initiatives, and departmental events from concept to logistics.

• Digital Media & Web:
  Maintain website content to keep information accurate and up to date, while managing vibrant social media channels, newsletters, and email communications.
• Community Partner Engagement:
  Serve as a primary point of contact for campus and community outreach requests (including the BCC team), assisting with event planning and attending outreach functions.
• Collaborative Relationship Building:
  Act as a warm, welcoming, and knowledgeable front-line resource for visitors, students, and campus partners, fostering strong cross-departmental relationships.

• Data & Analytics:
  Compile, track, and maintain revenue and charge data reports to support financial monitoring and operational planning.
• Executive Presentations:
  Create clear, polished presentations and operational reports using Microsoft Excel, PowerPoint, and Office suite tools for department leadership.

• Assist leadership with special projects, departmental priorities, and emerging initiatives as needed.

• Experience:
  
  Strong administrative, operational, or coordinator experience—preferably in higher education, healthcare, or clinical office settings.
• Technical
  
  Skills:
  
  Proficiency with Microsoft Office (especially Excel and PowerPoint), web content management systems, and social media platforms. Experience with Electronic Health Record (EHR) systems is a major plus.
• Communication & Discretion:
  Exceptional written and verbal communication skills, paired with sound judgment and a deep respect for student/patient privacy and confidentiality (HIPAA/FERPA awareness).
• Multi-Tasking Excellence:
  Ability to balance competing priorities across two distinct departments with autonomy, organization, and calm under pressure.
• Customer-Centric Mindset: A welcoming, empathetic demeanor toward students, clients, patients, and visitors navigating health and wellness services.

The hiring range for this position is $24.45/hour - $28/hour

The University's pay ranges represent a…