Operations Director II - Waltham, MA
Listed on 2026-07-11
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Business
Operations Management
OPERATIONS DIRECTOR II - Waltham, MA
Pay Grade: 15 | Salary: $104,000 - $114,000
At over 300 college & universities around the country, Chartwells Higher Education is re‑inventing the on‑campus dining experience. We are challenging the norm and setting new standards by investing in high‑tech, food‑infused social spaces that bring people together to promote meaningful relationships and interactions. We are food‑forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
Job SummaryWorking as a Director of Operations will allow you the opportunity to work with great people like yourself! The purpose of this job is to manage the food service operation, maintaining established costs and quality standards so as to ensure superior service and maximize profits.
Key Responsibilities- Formulate budgets and plans for the operation
- Maintain and implement standards of quality in all areas of the food service operation
- Ensure compliance with all regional and account programs and policies
- Accountable for accurate reporting for the account
- BS degree preferred
- Five years of food service management experience required
- Higher Education experience in board and retail operations is required
- Knowledge of P&L accountability and contract‑managed service experience is required
- Strong leadership and communication skills
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
DisclaimerQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
- Medical
- Dental
- Vision
- Life Insurance / AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
Chartwells Higher Ed maintains a drug‑free workplace.
Certain positions may require Florida Level 2 background screening. Details:
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