Senior Strategic CSM: Adoption & Value Architect
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-07-17
Listing for:
ZoomInfo
Full Time
position Listed on 2026-07-17
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Zoom Info is seeking a Senior Strategic Customer Success Manager to drive adoption, retention, and growth for strategic accounts. You will build trusted advisor relationships with executive sponsors, translate usage data into business value, and design proactive success plans.
You will lead business reviews, identify renewal risks, and partner with internal teams to align initiatives with customers’ strategic objectives. This role is hybrid, with Waltham-based offices. #J-18808-Ljbffr
Position Requirements
10+ Years
work experience
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