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Patient CRM Strategy Director

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-03
Job specializations:
  • Business
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 171000 - 210000 USD Yearly USD 171000.00 210000.00 YEAR
Job Description & How to Apply Below

Madrigal is seeking an Associate Director, Patient CRM Business Analyst to lead design and optimization of the Patient Relationship Management platform supporting Patient Access and Patient Services. You will partner with business stakeholders, IT, and vendors to deliver compliant, patient- and provider-focused CRM solutions.

The ideal candidate has deep experience in patient support programs and strong business analysis skills, with familiarity in HUB processes and Salesforce-like CRM platforms.

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