Pooled Content Team Manager

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Full Time Chicago, IL, US

Curinos empowers financial institutions to put customers at the center of every decision.

Our AI-first platform transforms proprietary data, advancedanalyticsand deep financial services expertiseintotimelyrecommendations - delivered right where teams work. The result: confident decisions, stronger customer relationships, and lasting, profitable growth.

Curinos operates under a hybrid modality and has office locations in New York, Chicago, Boston, Toronto, and London. This role is open to remote candidates based in the United States and able to travel for meetings as needed.

Curinos is standing up a new Client Value Management model to ensure clients realize measurable, executive-recognized value that drives predictable renewals. The Pooled Content Team Manager will lead the specialist team behind that model — the group responsible for turning data, product inputs, advisory perspectives, and client context into sharp, client-specific content that supports CVM-led Executive Business Reviews, renewal readiness, save plans, and enterprise value conversations.

This is a high-impact, builder role for someone who can create operating structure in ambiguity, raise the standard for client-ready storytelling, and help Curinos scale enterprise-level value narratives without overloading CVMs or advisory teams. The underlying CVM model depends on translating product impact into executive-level narratives and coordinating across Client Management, Client Success, Technical Success, Product, Advisory, and Commercial teams.

Lead the content execution engine behind CVM

• Manage the pooled team that builds client-specific, bespoke narrative content and custom analysis supporting CVM-led EBRs, renewal conversations, and value realization reviews
• Ensure the team can pull together cross-product inputs, data cuts, benchmarking, advisory perspectives, and product-level value signals into cohesive executive-ready materials
• Build a repeatable content production model that supports scale while preserving the quality and customizationrequiredfor Curinos ’ most complex client relationships

Partner closely with CVMs to deliver compelling value narratives

• Translate client value strategies, renewal risks, and executive priorities into clear content requirements, targeted analyses, and client-ready deliverables that strengthen the client value narrative
• Support client value identification at critical moments by owning detailed analysis, synthesis, and presentation development, enabling CVMs to focus on client strategy, executive engagement, and renewal outcomes

Create discipline around intake, prioritization, and quality

• Establish a clear intake process for EBRs, save-plan support, renewal-readiness materials, and high-priority bespoke content requests
• Prioritize work based on client segment, renewal risk, executive visibility, commercial impact, and available capacity.
• Set quality standards for client-facing storytelling: sharp storyline, clear business implications, evidence-backed analysis, and executive-ready presentation.
• Distinguish work that truly requires bespoke analysis from work that should be standardized, automated, shifted to CS/TS, or handled through repeatable templates

Build the team, operating model, and delivery rhythm

• Lead a small, high-impact pooled team, including capacity planning, prioritization, coaching, and performance management
• Establish the operating model and calendar for renewal, Executive Business Review (E >, and save-plans

Raise the bar for enterprise storytelling

• Help convert cross-functional inputs into compelling, evidence-based stories that explain why the client should renew, expand, or deepen engagement with Curinos
• Partner with CVMs, CS, Advisory, Product, and GMs to ensure content reflects the client’s business context, value delivered, risks, and next-best opportunities
• Build reusable artifacts, templates, and examples of “what good looks like” so…