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Hybrid: Customer Community Architect & Engagement Lead
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-08-24
Listing for:
Mass Digital Health
Full Time
position Listed on 2026-08-24
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Imprivata is seeking a Community Development Manager to lead the strategy, growth, and engagement of our customer community from a hybrid base in Waltham, MA. You will own the community platform and partner with Customer Success, Support, Product, Marketing, and Sales to deliver exceptional customer experiences.
You will design onboarding and advocacy programs, track KPIs, and foster relationships with customers and champions to build a thriving global community.
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