Strategic Customer Success Manager - Pro Services
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-08-26
Listing for:
Mass Digital Health
Full Time
position Listed on 2026-08-26
Job specializations:
-
Business
Customer Success Management, Client Relationship Management, Business Development -
Sales
Customer Success Management, Client Relationship Management, Business Development
Job Description & How to Apply Below
Wolters Kluwer in the United States seeks a Customer Success Manager (CSM), Professional Services, to act as a strategic liaison across Sales, Solutions, and Operations through project delivery and ongoing customer satisfaction.
You will support complex engagements from scoping to delivery, partner with Sales to develop quotes and SOWs, and ensure thorough documentation for successful outcomes. A strong sales enablement background and cross-functional teamwork are essential.
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