Coordinator, Contract Management

About us

National Grid is hiring a Contract Specialist for our New England Electric Contract Administration & Performance department in Waltham, MA. This is a hybrid position.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

The New England Electric Contract Administration & Performance Team manages, supports, and monitors contracts and contractual relationships for outsourced electric construction services across New England. The team partners closely with internal business stakeholders and external contractors to drive operational excellence, contractor performance, commercial governance, and successful delivery of National Grid's capital construction work plan.

The Coordinator will play a critical role in supporting the Contract Administration & Performance team through planning, coordination, stakeholder engagement, and contract relationship management activities with both internal and external stakeholders, helping drive organizational effectiveness, communication, and accountability.

• Serve as a primary coordinator for contractor relationship management activities by maintaining stakeholder contact information, facilitating communications, and supporting engagement efforts with internal and external partners.
• Coordinate recurring and ad hoc meetings for the Contract Administration & Performance team, including scheduling, logistics, agenda development, meeting materials, documentation of discussions, decisions, and action items.
• Coordinate schedules and logistics across multiple stakeholder groups, including executive leadership, construction, procurement, project management, and external contractors.
• Track completion of action items resulting from stakeholder engagements, contractor meetings, and team initiatives to support accountability and timely execution.
• Support the administration, execution, and continuous improvement of contract administration and commercial relationship management processes, tools, and frameworks.
• Serve as the initial point of contact for inquiries, directing requests to appropriate Contracts & Commercial team members and facilitating timely resolution.
• Identify and implement opportunities to improve processes, enhance communication, increase meeting effectiveness, and drive operational efficiency.
• Support special projects, business initiatives, and departmental operations as assigned.
• Foster productive working relationships with internal and external stakeholders by providing professional, responsive, and customer-focused support.

• Associate's degree required in business, Construction Management, Project Management, Communications, or a related field preferred.
• 1-2 years of relevant professional experience; internships, co-ops, or academic project experience in utilities, construction, project coordination, or business administration required.
• Proficiency with Microsoft applications including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Demonstrated ability to coordinate multiple priorities and…