Field Sales Operation Manager

The Americas Sales Operations team is a collaborative and trusted partner to sales leadership, turning data and business priorities into focused action and measurable impact. We combine strategic thinking, operational discipline, continuous improvement, and AI-enabled ways of working to help our sales teams execute effectively and scale successful practices across the business.

At Pega, you will partner with Americas sales leaders to turn go-to-market strategy into clear plans, actionable insights, and disciplined execution. You will influence how our teams plan, forecast, manage pipeline, and improve productivity while helping Pega deliver better outcomes for some of the world’s leading organizations.

• Partner with sales leaders to execute go-to-market plans, territory strategies, coverage models, and resource planning.
• Deliver data-driven insights and business reviews that improve forecasting, pipeline health, sales productivity, and business performance.
• Improve sales processes, data quality, operating cadences, and adoption of best practices across the organization.
• Leverage AI-enabled tools and automation to streamline work, accelerate insights, and scale operational effectiveness.
• Support sales enablement, organizational readiness, and cross-functional initiatives that drive execution and business transformation.

• A collaborative and trusted partner who builds credibility with sales leaders and cross-functional teams.
• An analytical problem solver who translates complex data into clear insights and practical recommendations.
• An adaptable operator who balances strategic thinking with disciplined execution and follow-through.
• A clear communicator who can influence decisions and present confidently to senior stakeholders.
• A curious and continuous learner who embraces AI-enabled tools and new technologies to improve productivity, automate routine work, and scale impact.

• 8+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related field.
• Experience supporting sales planning, forecasting, pipeline management, and territory or coverage governance.
• Proven success translating data and performance trends into actionable business recommendations.
• Experience implementing scalable processes, improving data quality, and leveraging AI, automation, analytics, or workflow technologies to improve efficiency and business outcomes.
• Demonstrated success leading cross-functional initiatives and organizational change in a complex business environment.
• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

Base salary range for this role is 100, USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.

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