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Customer Service Rep Technical Support

Hybrid Customer Experience & Resource Specialist

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Cambridge Savings Bank
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 24.51 - 31.9 USD Hourly USD 24.51 31.90 HOUR
Job Description & How to Apply Below
A leading community bank in Waltham, MA, seeks a Customer Resource Center Specialist responsible for delivering exceptional customer service and support. The role includes handling inquiries, performing transactions, and utilizing CRM systems to manage customer interactions. Candidates should possess excellent communication skills, strong problem-solving abilities, and a high school diploma. This hybrid position offers a salary range of $24.51 - $31.90/hr, along with comprehensive employee benefits like healthcare and 401(k) plans.
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