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Customer Success Mgr./ CSM

Senior Customer Success Manager - Adoption & Growth

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Allego
Full Time position
Listed on 2026-05-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 96000 - 138000 USD Yearly USD 96000.00 138000.00 YEAR
Job Description & How to Apply Below
Allego is seeking a Senior Customer Success Manager – Adoption to enhance customer engagement and adoption of their platform. This role requires relationship management expertise and strong project management skills to guide enterprise customers post-implementation. Responsibilities include defining customer roadmaps, acting as a client advocate, and monitoring satisfaction levels. The ideal candidate has over 6 years in a SaaS environment, with a focus on client services and expansion.

Allego offers a competitive salary with comprehensive benefits including healthcare and flexible work options.
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Position Requirements
10+ Years work experience
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