Director, Global Customer Success - Digital-First & AI
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-06-24
Listing for:
Imprivata
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
Imprivata is seeking a Director of Customer Success Desk based in Waltham, MA or Austin, TX. This hybrid role leads the North America Desk Customer Success team, ensuring customers adopt products and achieve retention goals through digital engagement.
The successful candidate will have significant experience in the software industry and a passion for enhancing customer success through innovative strategies and AI-driven solutions.
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