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Evening Bilingual Customer Care Specialist; Hybrid

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: The Nagler Group
Full Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Evening Bilingual Customer Care Specialist (Hybrid)

The Nagler Group is hiring for a customer service role in Waltham, Massachusetts. This position involves supporting customers inquiring about commuter benefits through a high-volume call center, managing around 100 calls daily.

Ideal candidates should possess previous call center experience and the ability to multitask. Responsibilities include engaging with customers via multiple channels and resolving various inquiries while maintaining service quality. A hybrid work schedule will be offered post-training, with two days required in the office.

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