More jobs:
Licensing Customer Care Specialist – Hybrid
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-07-31
Listing for:
Mass Digital Health
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Wolters Kluwer is seeking a Customer Service Representative (Licensing) to support licensing inquiries and process orders in a hybrid US environment. You will handle moderately complex customer questions, verify billing details, and assist with account changes under supervision of the Customer Service Manager.
The role requires licensing background, strong communication, CRM experience, and the ability to mentor new staff.
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