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Compassionate Healthcare Call Center Coordinator

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: IVI RMA GLOBAL
Full Time position
Listed on 2026-09-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

IVI RMA GLOBAL is seeking a full-time Call Center Coordinator in the United States to join our growing team. The role involves handling a high volume of inbound calls and portal inquiries, clarifying information, and guiding patients with empathy and professionalism.

You will document communications, schedule appointments within guidelines, and escalate medical questions to appropriate staff while adhering to quality standards and company policies.

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