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User Support Associate: CX Career

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Edenred
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below
Position: User Support Associate: Grow Your CX Career

Edenred in Waltham, MA is hiring a User Support Associate to serve as the frontline of US Benefits & Engagement. You will assist users by phone and online channels, resolve questions, and document interactions for seamless follow-up. Training, coaching, and a clear path to advanced roles accompany this entry-level opportunity.

The role emphasizes customer care, problem-solving, and teamwork within a supportive environment and a global leader in benefits and engagement solutions.

The User Support Associate:
Grow Your CX Career position in the Sales, IT & Technology field is open for applications.

Step into the User Support Associate:
Grow Your CX Career role at Edenred in Waltham, MA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements
10+ Years work experience
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