Assistant Director, Faculty-Led Programs & Incoming Exchange

Job Description Summary Reporting to the Director of Faculty-Led & Custom Global Programs, this position manages a portfolio of graduate and undergraduate Bentley Global Experience (BGX) courses, coordinates incoming semester exchange, and supports incoming custom global programs for the Cronin Office of International Education.

The ideal candidate will have a strong background in program management, excellent communication skills, and a passion for global academic programs. This position requires significant liaising across all university units as well as with students, international and domestic university partners, affiliates, and vendors to anticipate and mitigate risks for students, faculty and staff, and the University, ensuring high quality global learning experiences.

The international education team at Bentley oversees more than 600 Bentley undergraduate and graduate students abroad on academic year, semester, summer, and intensive faculty-led international courses annually. Bentley is consistently ranked for undergraduate participation in study abroad, according to the Institute for International Education’s annual Open Doors report. The department consists of team members who value positive attitudes, excellence, continual learning and improvement, collaboration as well as individual initiative, and a sense of humor.

Essential Duties:

PROGRAM MANAGEMENT FOR BENTLEY GLOBAL EXPERIENCE COURSESManage the portfolio of undergraduate and graduate BGX courses which consists of new and repeat courses annually. Provide comprehensive support to each faculty leader throughout the program lifecycle, from initial proposal to post-program completion, including but not limited to:

Review course budgets and coordinate purchase agreements with Procurement.

Communicate BGX offerings to students, and create webpage content and  partnership with faculty leaders, execute marketing strategies to promote BGX courses by delegating tasks to student workers such as promotional materials, digital brochures, social media posts and printed flyers.

Advise students on BGX options. Utilize knowledge of academic requirements and electives to target appropriate student populations and maximize enrollment effectiveness.

Create and maintain written guidelines and roadmaps for faculty and staff leaders as well as student participants.

Assist with the planning and execution of Faculty and Staff pre-departure travel sessions, by co-hosting cross department semi-annual workshops with specific objectives including but not limited to health, safety and mental health, navigating identity abroad, student conduct policies, travel advisories, financial policies, student engagement, and other relevant topics.

Assist Faculty with the planning and execution of BGX pre-departure sessions for students.

Collaborate cross-campus to promote and incorporate Action Learning projects to existing and new courses, and to identify potential regions for new projects aligned with Bentley’s strategic plan, Falcons Forward 2030.INCOMING EXCHANGE COORDINATIONServe as the main point of contact for incoming exchange students, liaising with Center for International Students and Scholars and reporting via dotted line to the Executive Director of International Education.

Determine offers of exchange spots to partners for upcoming academic year in consultation with Executive Director.

Negotiate exchange spots with partners for both incoming and outgoing, keeping meticulous records of exchange flows.

Serve as primary liaison to sending institutions for the nomination process.

Update and enhance webpages, fact sheets, and other materials to promote exchange ate exchange application process, calendar, deadlines, and collect materials to support visa sponsorship.

Review academic transcripts, ensure pre-requisites, check course capacity limits, liaise with academic departments to finalize course enrollment.

Provide proactive pre-arrival advising and anticipate student questions and needs. Coordinate housing and arrival at Bentley, working across divisions.

Coordinate exchange student specific orientation sessions and other welcome activities in collaboration with the…