Assistant Director, Faculty-Led Programs & Incoming Exchange

Essential Duties

• Program Management for Bentley Global Experience Courses
  • Manage a portfolio of undergraduate and graduate BGX courses, including new and repeat courses annually.
  • Support faculty leaders through the program lifecycle from proposal to post‑program completion.
  • Review course budgets and coordinate purchase agreements with Procurement.
  • Communicate BGX offerings to students and create web content and brochures.
  • Execute marketing strategies in partnership with faculty, delegating tasks to student workers for promotional materials, digital brochures, social media posts, and printed flyers.
  • Advise students on BGX options, applying knowledge of academic requirements to target appropriate populations.
  • Create and maintain written guidelines and roadmaps for faculty, staff, and student participants.
  • Assist in planning and execution of Faculty and Staff pre‑departure travel sessions and BGX pre‑departure sessions for students.
  • Collaborate cross‑campus to incorporate Action Learning projects into courses and identify new project regions aligned with Bentley’s strategic plan, Falcons Forward 2030.
• Incoming Exchange Coordination
  • Serve as the main point of contact for incoming exchange students and liaison with the Center for International Students and Scholars.
  • Determine and negotiate exchange spots for the upcoming academic year in consultation with the Executive Director.
  • Maintain meticulous records of exchange flows and coordinate with sending institutions for the nomination process.
  • Update exchange promotion materials and create a clear application process with calendar and deadlines.
  • Review academic transcripts, verify prerequisites, and coordinate course enrollment with academic departments.
  • Provide pre‑arrival advising, coordinate housing and arrival logistics, and facilitate orientation and welcome activities.
  • Act as academic advisor for exchange students for the duration of their stay.
  • Monitor student success and identify opportunities for process improvements.
• Study Abroad Scholarship Administration
  • Oversee administration of study abroad scholarships and monitor fund balances.
  • Design and organize review criteria, application processes, and selection committees.
  • Coordinate timelines, promote scholarship opportunities, and assist students with application strategies.
  • Ensure fair and transparent review and selection processes, track data, and maintain accurate records.
  • Generate reports for leadership and external partners to measure student access and impact.
• Custom Global Programs
  • Negotiate with suppliers and coordinate purchase agreements with Procurement for on‑campus programming services.
  • Collaborate with the Director to design, implement, and deliver week‑long academic programs.
  • Handle payments for internal and external vendors and maintain accurate financial records.
  • Recruit and train temporary student workers to support operations during program schedules.
  • Explore new academic programs to develop a comprehensive annual custom global program portfolio.
• Other Duties
  • Advise students on program‑related issues and consult the Director when appropriate.
  • Research best practices for efficiency, assessment of operations, and outcomes.
  • Build and maintain professional relationships with faculty, staff, administrators, and external stakeholders.
  • Travel to support faculty leaders, oversee program operations, and conduct site visits.
  • Represent the University at study abroad fairs, information sessions, and other events.
  • Provide periodic after‑hours and weekend on‑call duty during programs as required.

• Bachelor’s Degree.
• 4+ years of experience in international education or international project management.
• Strong organizational and project management skills; ability to manage multiple programs with competing deadlines.
• Clear and concise verbal and written communication, especially in cross‑cultural settings.
• Strong client service orientation with faculty and VIPs; attention to detail, initiative, and resourcefulness.
• Ability to work in a culturally diverse environment and interact with diverse individuals at all levels.
• Commitment to diversity, equity, inclusion, and access.
• Independent work ability…