Systems Engineer - IOT​/Networking

Do you have a keen sense of problem-solving and enjoy troubleshooting technical issues with real-time systems and cloud-connected platforms? Do you have a strong background in LTE and Wi‑Fi networking as well as software coding or scripting? Do you enjoy a job where every day brings something new, and your efforts directly improve the product by uncovering disguised tricky issues, developing new capabilities, or suggesting ways to improve product reliability and user experience?

Do you thrive as a key team player in building/defining automation, building relationships with efficient handoffs/communication, and helping drive development roadmaps?

Evolv's Research & Development group is seeking a visionary and hands‑on Systems Engineer – IoT/Networking to join the Systems Engineering team.

• Monitor and support IoT cloud connectivity of Evolv products.
• Design and build secure remote access mechanisms.
• Define firewall/routing and other network management for Evolv products and subsystems.
• Interact with IoT telecommunication service providers and hardware vendors when needed for design or troubleshooting.
• Detect and help mitigate data overages.
• Develop solutions to improve performance in locations that may be subject to poor LTE signal coverage or Wi‑Fi network congestion.
• Recommend and qualify software/firmware/configuration updates for routers handling IoT and Wi‑Fi connectivity.
• Develop optimized configuration and firewall settings.
• Coordinate with other Evolv teams to develop rollout plans.
• Troubleshoot day‑to‑day IoT connectivity problems to root cause in LTE, portal, AWS, device hardware, software, or some combination thereof.
• Collaborate with customers and Evolv teams on solutions for locations or applications that may have unique network challenges.
• Identify performance trends to provide continuous improvement for the Evolv fleet of products and growing customer base.

• Become an integral team member and get up to speed on who's who in Engineering, Tech Support, and Field Service.
• Learn how Evolv Express and eXpedite products work with a focus on cloud and tablet connectivity.
• Learn MyEvolv Portal tools for Field Service support.
• Attend weekly Engineering/Service Activity Review meetings.
• Learn to remotely connect to router devices through manufacturer management portals.
• Learn to connect to IoT telecommunication service provider's management portals.

• Review and document the current configuration states across multiple products.
• Address intermediate connectivity issues for at least one existing customer.
• Begin identifying risks and opportunities for improvement in current systems and expanding geographical and vertical markets.
• Document and prototype secure remote connectivity using Generic Routing Encapsulation (GRE)/Internet Protocol Security (IPSec) tunnels.
• Collaborate with product and engineering leadership to align goals and priorities.

• Deploy the GRE/IPSec solution for remote connectivity to products.
• Implement recommended updates to firewall rules and routing within Evolv products.
• Address intermediate connectivity issues for at least one existing customer.

• Establish a well‑defined process for qualifying changes to be implemented in the field and/or manufacturing.
• Lead cross‑functional technical initiatives to improve performance, cost, and customer experience.
• Serve as the technical authority for Networking, IoT and Wi‑Fi related decisions, balancing innovation with maintainability, cost, and performance.
• Deliver measurable improvements in system scalability, reliability, and modularity.
• Foster a culture of technical excellence, mentorship, and continuous improvement across the engineering and support organizations.
• Define or create tools to facilitate monitoring key Networking, IoT and Wi‑Fi performance metrics.

• Understand communication…