Functional Test lead

Role Details

National Grid is hiring a Functional Test Lead. This hybrid role requires 1-2 days per month in Waltham, MA. 8+ years experience.

Lead functional validation of complex Meter-to-Cash workflows, ensuring integration between AMI, billing engines, and field service operations for gas and electric services.

• Lead end-to-end functional testing strategy for Front Office and Back Office systems.
• Act as subject matter expert for AMI testing, validating data flow from smart meters to Head-End System and Meter Data Management.
• Oversee validation of work order life cycles across gas and electric divisions.
• Lead verification of rating engines and tariff structures to ensure 100% billing accuracy.
• Manage integration testing between Customer Information System, GIS, and Mobile Workforce Management tools.
• Manage functional test stories and defects using JIRA and XRAY, coordinating with cross-functional teams.
• Translate utility regulatory requirements into comprehensive test scenarios and acceptance criteria.

• Utilities sector mastery, including billing cycles, credit/collections, and regulatory compliance.
• Experience testing Tier 1 Customer Information Systems such as Oracle CC&B, Oracle CCS, or Salesforce Energy & Utilities Cloud.
• Strong understanding of AMI provisioning, remote disconnect/reconnect workflows, and "last gasp" notification testing.
• Hands‑on experience validating Field Activity logic, technician dispatching, real‑time status updates.
• Proficiency in SQL or Snowflake for back‑end data validation for billing extracts and meter read synchronization.
• Expert‑level use of JIRA and XRAY for test management, including UAT and regression suites.
• Bachelor’s degree in engineering, Computer Science, or related field.
• 8+ years total experience leading functional testing teams for large‑scale utility transformation projects.

$142k - $166k a year

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti‑discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.