Credit Collections Analyst

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This range is provided by first

PRO, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$55,000.00/yr - $62,000.00/yr

Direct message the job poster from first

PRO, Inc

We are looking for a detail-oriented and proactive professional to join our finance team in a role focused on managing customer accounts and ensuring timely payments.

Key Responsibilities:

• Oversee the collection process for a designated group of customer accounts, ensuring timely follow-up and resolution of outstanding balances
• Evaluate and manage credit holds and order releases based on account status, payment history, and credit limits
• Work toward achieving departmental goals related to aging balances, particularly those over 90 days past due
• Build strong working relationships with the sales team to support account resolution and customer satisfaction
• Accurately record all activities and updates in the internal credit and collections system
• Assess creditworthiness using third-party tools and recommend appropriate credit limits
• Prepare and analyze aging reports and other account summaries for internal use and leadership review
• Investigate and resolve billing discrepancies through collaboration with internal departments and effective problem-solving
• Contribute to a collaborative team environment by supporting colleagues and management as needed

Qualifications:

• At least five years of experience in a dynamic credit and collections setting
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong attention to detail and commitment to accuracy
• Excellent communication skills, both written and verbal
• Customer-focused approach with a problem-solving mindset

• Seniority level Associate

• Employment type
  
  Full-time

• Job function
  
  Accounting/Auditing
• Industries Manufacturing

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