Commercial Deposit Specialist

Position Summary

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Treasury Management Consultant is responsible for selling Treasury Management solutions to clients and prospects and working with Commercial Lending Officers on treasury management service proposals in conjunction with commercial loan sales efforts.

• Execute commercial deposit account onboarding and maintenance activities once CIP, KYC, CDD, legal entity documentation, and required business line approvals have been provided.
• Prepare, distribute, collect, and validate onboarding documentation including resolutions, signature cards, beneficial ownership forms, and formation and governance documents.
• Coordinate with customers to complete required signatures and documentation. Customer contact is limited to paperwork distribution, signatures, and clarification of documentation needs, not due diligence activities.
• Review submissions for completeness and alignment with legal entity structure, authority, and product requirements.
• Create customer, signer, and account records in DNA and complete accurate account setup in accordance with documented requirements, policies, and SLAs.
• Track onboarding requests from intake through completion in Salesforce and maintain complete and accurate documentation within required systems.
• Track and report outstanding documentation and exceptions and elevate to business line leadership when required.
• Partner with Deposit Operations, Treasury Management Operations, and Commercial partners to resolve documentation or indexing issues.
• Collaborate with Quality Control to resolve post‑activation findings and ensure accuracy of records.
• Identify recurring documentation issues, risks, and process breakdowns and recommend improvements that strengthen controls and efficiency.
• Support technology enhancements and process improvement initiatives related to commercial deposit onboarding and maintenance.
• Perform additional duties as required.

• Bachelor's degree, preferred.
• 3+ years of experience in commercial deposit account onboarding, treasury services, or deposit operations.
• Experience reviewing legal entity formation documents, resolutions, signer authority, and complex ownership structures.
• Working knowledge of treasury services such as ACH, wires, online banking, positive pay, escrow, and related documentation needs.
• Familiarity with CIP, KYC, CDD, beneficial ownership, and commercial deposit documentation requirements.
• Strong organizational skills with the ability to manage multiple onboarding requests while meeting deadlines.
• Proven ability to identify risks, inconsistencies, and documentation gaps and work with partners to resolve them. Strong written and verbal communication skills with the ability to work effectively across teams.

Hybrid/Waltham, MA

$33.66 - $43.75/hr

Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

Cambridge Savings Bank is a full-service banking institution with over $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers.

To learn more about how we can meet your needs, visit us at , or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370.

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.