Day Supports Coordinator

Job Summary

The Day Support Coordinator plays a key leadership role in helping individuals with intellectual and developmental disabilities succeed in community-based employment. This position ensures high-quality job coaching services, provides supervision to Employment Specialists, supports employer partnerships, and maintains the fidelity of ISP objectives and WCI’s mission, philosophy, and values.

This is a hands-on, dynamic role requiring strong communication, problem‑solving, and organization skills—ideal for someone who is passionate about employment inclusion and person‑centered supports.

• Enhance and Expand Services:
  Continuously improve the quality and scope of services provided to individuals.
• Develop and Implement ISPs:
  Create and oversee the implementation of Individual Support Plans (ISP) tailored to each individual’s needs.
• Daily Site Management:
  Ensure the efficient running of daily activities at the site.
• Supervise and Train Staff:
  Lead and mentor Employment/Habilitation Support Specialists, providing guidance and support.

• Behavior Plans:
  Revise and update behavior plans, data collection methods, and schedules to keep services relevant and optimal for individuals.
• Positive Atmosphere:
  Establish a welcoming and energetic environment that fosters positive relationships with participants, peers, staff, family, and the community.
• Intervention Strategies:
  Develop and implement intervention strategies and data collection methods to support individuals’ goals.
• Training and Role Modeling:
  Provide ongoing training and role modeling to ensure proper implementation of behavior plans.
• Resource Allocation:
  Allocate staff resources effectively to support individuals in their daily schedules.
• Staff Supervision:
  Supervise and train Support Specialists, ensuring they meet all training regulations and policies.
• Interviewing and Evaluations:
  Assist in interviewing, training, and evaluating Support Specialists and Relief staff, facilitating individual participation in these processes.
• Certification Maintenance:
  Ensure staff maintain all necessary certifications and comply with WCI training regulations.
• Bi-Weekly Supervision:
  Conduct regular bi-weekly supervision sessions with all Support Specialists.
• Community Involvement:
  Explore and assess options for work, volunteer opportunities, community involvement, and other enriching experiences for individuals.
• Human Rights Advocacy:
  Support and advocate for human rights in all daily interactions, conducting monthly Human Rights training as a certified Human Rights Advocate.

• Education:
  
  Bachelor’s degree in a relevant field (e.g., psychology, social work, special education) with at least two years of experience working with individuals with intellectual and developmental disabilities, behavioral challenges, and/or physical disabilities.
• Experience:
  
  Proven experience in day support services and/or supervisory roles is preferred.
• Valid driver’s license and acceptable driving record required
• CPR and First Aid certification.
• Proactive Approaches to Behavioral Challenges (PABC) certification or ability to pass PABC training to obtain certification.
• Exceptional organizational, time management, and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Proficiency in Microsoft Office and computer literacy.
• Experience using multiple systems (e.g., Log Notes, Staff Communication, Data Collection, Progress Notes, Confidential, Medical, and ISP Records, Health Care and Financial Reporting System).

• Ability to stand, walk, and move for extended periods throughout the day, including stairs. Must be able to physically complete the evacuation plan while supporting Individuals.
• Frequently lift, carry, push, or pull up to 25 lbs (e.g., files, supplies, groceries).
• Occasionally lift or move up to 50 lbs (e.g., assisting with transfers, repositioning individuals, crisis prevention, pushing individuals in wheelchairs, using Hoyer lifts).
• Ability to provide hands-on support for personal care as needed per individual support plans (e.g., showering, toileting, assistance with eating).
• Ability to perform basic household tasks related to program operations (e.g., meal preparation, laundry, routine household cleaning, snow shoveling).
• Ability to operate or ride in a vehicle; driving is a requirement for most positions and includes driving agency vans, including wheelchair vans, or personal vehicles. Ability to secure wheelchairs and assistive devices as needed.