Guardianship Case Manager

This is a unique job opening as a Guardianship Case Manager position within the Services for Older Adults Division at JF&CS. Come join our energetic team where you can use and build upon skills in serving older adults in our community, advocate for client rights and ensure vulnerable individuals are cared for with compassion and dignity.

This is a full-time position with great benefits. We offer hybrid employment, working both independently and as part of a dynamic 7‑person team.

For more than 30 years, the JF&CS Guardianship Program has provided customized and comprehensive case management to a diverse range of older adults no longer legally competent to make decisions regarding their health and welfare. Operating out of our Waltham location, we serve as legal guardian, appointed by the Probate Court, for those with Alzheimer’s disease and other dementias, chronic mental illness, brain injury, and developmental disability.

We work with those living independently in the community and those who need committed assistance.

Our goal is to provide services for the whole person – physical, emotional, and spiritual. Therefore, our work is individualized and culturally sensitive, responsive to clients’ own values, religions and preferences. Each client is assigned to a social worker who gets to know the person and manages every aspect of the case. We are big enough to provide complete coverage yet small enough that each of us is familiar with all the cases.

As guardians, we take our responsibilities seriously, caring for our clients’ well‑being in every way, guiding them through aging and, eventually, through end of life. This work is challenging, impactful, and profoundly meaningful.

• Create and manage client‑centered plans of care and documentation.
• Conduct psychosocial assessments, monthly client visits to monitor the status of clients living at home, in assisted living or long‑term care facilities and monitor medical and personal care.
• Arrange for or provide services including, but not limited to, applying for government benefit programs, obtaining medical or health care, exploring/obtaining alternative living arrangements, helping address housing problems and offering advocacy assistance.
• Work collaboratively with outside professionals such as Elder Protective Services, legal services, community agencies, medical & personal care providers.
• Consult with the program’s legal counsel and attend court hearings on an as‑needed basis.
• Document all interactions, prepare timely reports, and maintain client files in accordance with Guardianship Program guidelines.
• Participate in intake meetings, case consultations, in‑service, and staff meetings.
• Be available for emergency consultation and on‑call.
• Attend monthly meetings in our Waltham office as required and be an active team member!

JF&CS supports employees with generous benefits. This is a full‑time position with a salary range of $55,000–$60,000.

• Paid time off includes ample sick time and 22 days of vacation, in addition to national and some Jewish holidays.
• Immediate eligibility for medical insurance, dental, vision, retirement plan; no waiting period.
• Hybrid/Flexible
  
  Schedule:
  
  Positions operate on a hybrid model of work from our Waltham office and field visits.
• Mileage Reimbursement.

With aging comes the unforeseen. Yet every adult deserves to age with dignity, purpose, and connection to community. Professional resources can be the key to that experience. Services for Older Adults (SOA), a division of Jewish Family & Children’s Service (JF&CS) in Waltham, is a state‑wide leader in advancing care for older adults, combining compassion and expertise. SOA helps older adults, and their families navigate life transitions and changing circumstances by promoting connection and social engagement, improving the ability to manage challenges posed by chronic illness, and in accessing resources that support aging in community.

The Division supports upwards of 3,000 people each year, through programs designed to improve…