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Hotel Operations Lead & Guest Experience Champion
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-08-03
Listing for:
Extended Stay America
Full Time
position Listed on 2026-08-03
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
Extended Stay America in Waltham, MA is seeking an Assistant General Manager to support daily hotel operations, lead hourly staff, and drive guest and associate satisfaction. The AGM partners with the GM to ensure safe, efficient, and welcoming service.
You will oversee onboarding, training, scheduling, and budget monitoring, while promoting ESA's service culture. Prior supervisory experience in hospitality is preferred; strong leadership and communication skills are essential.
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