Microcredentials Program Business Analyst

Microcredentials Program Business Analyst page is loaded## Microcredentials Program Business Analyst locations:
Brandeis - Waltham Campus time type:
Full time posted on:
Posted Yesterday job requisition :
R0012736
** Shape the Future of Career-Ready Education
** Brandeis University’s Center for Careers and Applied Liberal Arts (The Center) is seeking a strategic, systems-minded professional to serve as the
** Microcredentials Program Business Analyst**. This is a high-impact role for an individual who thrives at the intersection of technology, student engagement, and applied learning, and who is motivated to build and sustain a digital ecosystem that helps students translate their experiences into career-ready  this role, you will lead the implementation and long-term administration of
** Suitable**, the University’s student engagement and microcredentials platform. From launch through steady-state operations, you will ensure Suitable serves as the trusted digital home for co-curricular and experiential learning, connecting campus involvement, competency development, and career outcomes.

The hiring range for this position is $82,500 - $92,500.
** What You Will Do
**** Phase I:
Platform Implementation and Launch (25%)
*** Design the functional architecture of Suitable, structuring activities, achievements, and competencies to align with institutional learning goals.
* Build and refine workflows for experience submissions, approvals, and student reflections.
* Partner with Information Technology Services (ITS) to define business requirements for integrations with the Workday Student Information System, the Learning Management System, and Single Sign-On.
* Develop training materials and co-lead onboarding workshops for faculty, staff, and student organizations in collaboration with the ITS Change Management Office.
** Phase II:
Ongoing System Administration and Optimization (45%)
*** Serve as the primary administrator and functional owner of Suitable, acting as the main point of contact for the vendor.
* Manage user permissions, troubleshoot platform issues, implement feature enhancements, and translate evolving institutional needs into system solutions.
* Monitor data integrity and produce regular reports highlighting student engagement trends and competency attainment.
* Curate and oversee the campus-wide Engagement Calendar, ensuring events and high-impact practices are accurately captured and incentivized.
* Deliver ongoing training, maintain system documentation, and communicate updates and changes to stakeholders across campus.
** Microcredentials and Career Readiness (30%)
*** Implement approved microcredential pathways, including guided pathways and digital badges that certify skill development.
* Map co-curricular and experiential learning opportunities to NACE Career Readiness Competencies.
* Support students and Center staff in translating engagement data into resumes, Linked In profiles, and interview narratives.
** What You Bring
**** Required Qualifications
*** Bachelor’s degree required;
Master’s degree preferred in Higher Education, Student Affairs, Educational Technology, or a related field.
* Three to five years of experience in higher education, ideally within career services, student engagement, registrar, or academic support environments.
* Demonstrated experience administering a SaaS platform such as Suitable, Handshake, Salesforce, Canvas, or Blackboard.
** Preferred Skills and Strengths
*** Strong understanding of student development theory and the career readiness landscape.
* Ability to configure systems, manage user roles and permissions, and troubleshoot logic-based workflows.
* Data fluency, including experience using Excel or business intelligence tools such as Tableau to create clear, compelling narratives from engagement data.
* Demonstrated change management skills and comfort leading organizations through the adoption of new technology.
* Ability to collaborate effectively with information technology professionals, faculty, student affairs staff, and external vendors.
* Familiarity with digital badging standards, competency-based learning, and Open Badges frameworks.
* Commitment to ensuring…