Product Manager, Agentic Ecosystem

The Opportunity

Zoom Info has rebuilt around AI. We have the orchestration infrastructure, the tools platform, the intelligence layer. Now we need someone to turn that infrastructure into outcomes—someone who lives at the intersection of what's technically possible and what GTM teams actually need.

This role owns the agentic ecosystem: the core agents that power Zoom Info's products, the Plays library that packages intelligence into deployable workflows, and the marketplace where customers discover, customize, and deploy automation. You’ll build agents that book meetings, enrich pipelines, resurrect dead leads, and orchestrate multi‑step GTM motions. Then you’ll package them into Plays that non‑technical users can deploy in clicks, not code.

You’re not managing from the sidelines. You’re building. You’ll work in our Plays builder the way a Rev Ops leader works in their automation tools—hands‑on, iterative, constantly shipping. You’ll prototype agents, refine prompts, test orchestration patterns, and validate that what we build actually moves pipeline. When you identify a gap in what our agents can do, you’ll partner with the tools and infrastructure teams to close it.

The marketplace you own is how Zoom Info’s agentic capabilities reach the world. Internal teams deploy your Plays across Copilot, GTM Studio, and Marketing

OS. Customers browse, customize, and activate automation from your library. Partners and developers connect through MCP gateways you define. Every surface where Zoom Info’s agentic intelligence becomes accessible—you own it.

This is a rare role: part builder, part GTM strategist, part platform owner. You need to understand how SDR teams actually prospect, how marketing ops builds nurture flows, how CS teams identify expansion signals. Then you need to translate that understanding into agents and Plays that work reliably  infrastructure exists. The data exists. We need someone to turn it into the workflows that transform how GTM teams operate.

Design, build, and iterate on the agents and Plays that ship inside Zoom Info’s products. You’ll work at multiple levels of abstraction: building agents from primitives when novel capabilities require it, composing existing agents into complex orchestrations, and packaging everything into Plays that non‑technical users can deploy. This isn’t spec‑writing—you’ll build in our Plays environment daily, testing what works and shipping what delivers.

Curate and expand Zoom Info’s library of pre‑built GTM workflows. Identify high‑value use cases through customer research, competitive analysis, and GTM intuition. Prioritize which Plays to build, define their logic and orchestration, validate they deliver measurable outcomes, and iterate based on adoption and performance data. The library is the product—its breadth, quality, and relevance determine whether customers see Zoom Info as a data vendor or an automation platform.

Own the customer‑facing marketplace where users discover, evaluate, and deploy agentic workflows. Define the information architecture, discovery mechanisms, and activation flows that help users find the right Play for their use case. Balance curation with abundance—enough options to address diverse needs, enough guidance to prevent paralysis. Measure success through activation rates, time‑to‑value, and Play retention.

The best agents encode deep understanding of the workflows they automate. Bring GTM operational expertise to agent design:
How do top SDRs actually research accounts? What signals trigger effective outreach timing? How do marketing ops teams think about lead routing? Translate this knowledge into agent behaviors, Play logic, and orchestration patterns that feel like they were built by someone who’s lived in Rev Ops.

You're the voice of “what agents need to do” speaking to the teams building “what agents can do.” When you discover that a critical GTM workflow requires a capability that doesn’t exist, partner with the tools and infrastructure teams to…