Services Software Consultant

Dassault Systèmes is seeking a Services Software Consultant to join BIOVIA’s Professional Services team, supporting customers engaged in scientific research and development. This is an exciting opportunity to work on a wide variety of projects, utilizing BIOVIA and Dassault Systèmes software products to help customers gain valuable insights from their scientific data and maximize the value of their technology investments.

In this role, you will work closely with Solution Architects, Business Analysts, Project Managers, QA Engineers, scientists, analysts, and other customer stakeholders to understand laboratory processes, configure software solutions, and deliver successful outcomes. The ideal candidate will bring a scientific background, experience in laboratory environments, and foundational software or technical skills, particularly within regulated industries.

Open to any location with a DS office available.

• Work with scientists, analysts, and other customer stakeholders to understand laboratory processes, workflows, and data requirements
• Configure BIOVIA software modules to capture data related to materials, equipment, and processes used during the planning and execution of experiments
• Develop and/or maintain software or integration applications according to functional specifications
• Demonstrate configured solutions to customers and respond to feedback
• Analyze, diagnose, and provide technical solutions to software product and configuration issues
• Import customer data, test and reproduce customer issues as needed
• Design or modify SQL queries, scripts, and other custom applications as required
• Test solutions prior to delivery to ensure compliance with specifications, business rules, and customer requirements
• Collaborate with Solution Architects, Business Analysts, Project Managers, QA Engineers, and other internal teams to ensure successful project delivery
• Escalate more complex customer issues to appropriate senior personnel when needed
• Apply technical skills to learn and use new in-house technologies for building and deploying customer solutions
• Support integration efforts between laboratory equipment and computer systems where applicable
• Contribute to continuous improvement initiatives and work collaboratively in a multi-functional team environment
• Other responsibilities as assigned

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law.

3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.

Dassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.

Compensation for the role will be commensurate with experience. The total expected compensation range will be between $130000 and $165000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.