Business Analysis Manager - Industrial EHS​/ORM Domain Expert

Wolters Kluwer is a global leader in professional information services, combining deep domain expertise with specialized technology to help professionals make confident decisions. Every day, our customers use our solutions to save lives, improve businesses, and build better judicial and regulatory systems.

As a Business Analysis Manager
, you’ll work independently with minimal supervision, often leading internal projects and driving key initiatives that impact multiple teams. You’ll play a critical role in translating business needs into actionable functional designs, ensuring the successful delivery of Enablon solutions that address complex client challenges.

This role requires not only strong technical expertise but also exceptional communication and relationship‑building skills. You’ll engage directly with clients, listen actively to their needs, and clearly articulate how Enablon’s products can help achieve their business objectives.

You’ll also have the opportunity to propose innovative solutions and contribute to the development of new Enablon offerings—helping shape the evolution of our services and strengthen our position as a trusted partner in Operational Risk Management (ORM) and Environment, Health & Safety (EHS).

Our ideal candidate has hands‑on experience in ORM and EHS implementation, a solid understanding of regulatory requirements and industry best practices, and the ability to work from one of our Eastern U.S. offices two days per week to better collaborate with our Europe‑based team.

• Responsible for the requirements gathering and elicitation translating this into the functional design document
• Lead in design sessions and workshops, participate in relevant project meetings during the design phase and knowledge transfer with various other project stakeholders, internal and external
• Participate in the estimation of effort for new projects or change requests
• Work closely with the Subject Matter Expert team to define exact domain requirements
• Conduct gap analysis and/or study the business processes of a customer
• Create stories that describe the functional (features) and non‑functional scope (performance, security, and other expectations) of a customer project
• Act as a point of reference for the Implementation Squad to translate the functional and business requirements into stories
• Provide support and coaching to Professional Services consultants to implement user stories and client functional requirements during the project
• Ensure customer satisfaction and enhance relationship management
• Design and maintain Enablon Best Practice Templates and Certified add‑ons
• Develop, document, and maintain professional Services processes and procedures
• Take initiative to improve internal processes

Education

• 4‑year degree in Computer Science, Software Engineering or equivalent
• Business Analyst Foundation or similar is a plus
• Prince‑2 Foundation is a plus

Experience

• Proven experience designing and implementing Enablon software across multiple modules
• Skilled in requirements analysis and global implementation across key business domains, including Permit To Work, Barrier Management, Operational Safety, Plant Management, Environmental, Health & Safety Management, Compliance Management, Process Safety Management
• Functional knowledge of key business domains such as EHS, Compliance and Operational Risk, with experience aligning Enablon capabilities to business processes and objectives
• Experience on multiple projects across a variety of industries and applications
• Experience in Software Product Development
• Experience as a Consultant or Business Analyst in the software industry
• Ability to set and manage priorities judiciously
• Demonstrable knowledge of software development lifecycle and activities
• A strong understanding of software Agile methodologies

Technical Skills

• Demonstrated skills in Enablon implementation services
• Creating project documentation
• Knowledge of bug‑tracking systems
• Excellent command of English both written and oral
• Ability to solve complex problems and to exercise judgment based on the analysis of multiple sources of information

Soft Skills

• Strong…