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Tech Services Lead: Escalations & Support Operations
Job in
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-05-22
Listing for:
Markforged
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
Systems Administrator, Technical Support, IT Support
Job Description & How to Apply Below
Markforged in Waltham, Massachusetts, is seeking a Supervisor for Technical Services to oversee the technical support operations. You will lead a team, manage escalations, and ensure high-quality support experiences.
The ideal candidate has 4+ years of relevant experience and a Bachelor's degree. This role emphasizes strong organizational, communication skills, and proficiency with data analysis in a dynamic environment.
Compensation ranges from $88,125.00 to $, along with a comprehensive benefits package.
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