Director, Business Systems Architecture
Listed on 2026-05-29
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IT/Tech
Cloud Computing, AI Engineer, IT Project Manager, Data Engineer
Description
Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.
We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.
When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.
We are seeking a Director, Business Systems Architecture to join our team. This is a hybrid opportunity based in Waltham, MA.
Job Summary
The Director, Business Systems Architecture and Engineering will lead the evolution of Imprivata’s Salesforce-based Go-To-Market (GTM) platform into an AI-enabled revenue system. This role combines platform architecture, engineering leadership, and AI-driven innovation to modernize how Sales, Revenue Operations, Customer Experience, and Customer Success teams operate. The position is responsible for leading a team of Salesforce engineers, designing scalable platform solutions, and introducing AI-assisted development and intelligent automation to improve productivity and accelerate delivery.
Duties and Responsibilities
GTM Platform Architecture
Design and evolve the architecture for Salesforce and related GTM platforms including Sales Cloud, Service Cloud, and Experience Cloud.
Support the full revenue lifecycle including lead management, quoting, contracting, onboarding, and renewals.
Define scalable data models, integration patterns, and solution design standards across the GTM ecosystem.
Collaborate with business stakeholders to align platform capabilities with operational and strategic objectives.
Engineering Leadership
Lead, mentor, and develop a team of Salesforce developers and platform engineers.
Establish engineering best practices across software development, testing, CI/CD, release management, and platform scalability.
Partner with product management and program management teams responsible for backlog prioritization and delivery planning.
Drive operational excellence through governance, documentation, and continuous improvement initiatives.
AI-Enabled Development
Introduce AI-assisted engineering practices including AI copilots for coding, testing, documentation, and development workflows.
Leverage generative AI tools to accelerate solution design, backlog analysis, and engineering productivity.
Measure and improve engineering performance metrics including cycle time, velocity, quality, and productivity.
AI-Driven GTM Automation
Identify opportunities to embed AI capabilities into GTM workflows including pipeline insights, opportunity prioritization, forecasting, and renewal management.
Evaluate and implement Salesforce AI capabilities and emerging AI technologies to automate processes and deliver intelligent business insights.
Collaborate with business leaders to prioritize AI-driven innovation opportunities.
Solution Delivery and Governance
Oversee development and delivery of Salesforce enhancements, integrations, and automation solutions.
Ensure solutions meet enterprise standards for scalability, security, compliance, and governance.
Partner with enterprise architecture, security, finance, data, and customer-facing teams to ensure alignment across business systems.
Monitor platform health, adoption, and performance to ensure reliable and scalable operations.
Additional Responsibilities
Other duties as assigned and required.
Required Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field.
7–10+ years of experience working…
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