Manager, Business Intelligence- Retail

Business Intelligence (BI) Manager

Join Global Partners LP as our Business Intelligence (BI) Manager for the Retail business unit. Embedded with our Retail Business Unit, you will be pivotal in supporting our overall strategy by providing data, insights, and solving some of the most challenging problems in our business. Your role is to lead the analytics strategy in partnership with the Retail business unit, ensuring alignment with key objectives and measurable outcomes.

You will oversee the delivery of insights, scalable data products and solutions, measurement, advanced analysis, reporting, dashboarding, and predictive models to inform data‑driven decisions and optimize performance across areas such as Merchandising, Category Management, Operations, Food Service, and Marketing.

• Excellent written and verbal communication skills.
• You are self‑motivated and like to take initiative.
• You are a team player with a positive attitude.
• You have strong time management skills.

• Lead and mentor (player coach) a team of BI analysts, fostering analytical rigor, technical skill development, with a culture of curiosity and data‑driven insights.
• Partner with Retail leadership to define key performance indicators (KPIs) and develop robust analytical frameworks to measure business performance, identify trends, and track progress against strategic goals.
• Translate ambiguous business questions into specific, testable hypotheses and analytical plans; proactively identify areas where data analysis can deliver significant value.
• Lead the end‑to‑end development, delivery, and optimization of BI solutions, including dashboards and reports, utilizing SQL and BI platforms (Tableau, Power BI, etc.).
• Communicate complex analytical findings and strategic recommendations clearly and concisely to diverse audiences, including senior leadership, through compelling data storytelling and visualizations.
• Conduct deep‑diving analyses using SQL, BI tools (Tableau, Power BI, etc.), and Python/R to uncover root causes, identify actionable opportunities for growth or optimization, and quantify business impact.
• Own the design, development, and continuous improvement of core Retail dashboards and reporting suites, ensuring data accuracy, clarity, and relevance for various Retail business verticals.
• Champion data literacy, drive adoption of self‑service BI tools, and promote best practices in data governance within the Retail unit.
• Collaborate with central data teams to influence the design and evolution of data models and infrastructure needed to support robust retail analytics and data capabilities.
• Explore and apply appropriate statistical techniques or basic forecasting models to address specific retail challenges, such as customer behavior analysis or demand planning (nice‑to‑have).
• Champion data quality, consistency, and governance best practices within the Retail analytics domain.

• Competitive salaries and opportunities for growth.
• Health + Wellness – Medical, Dental, Vision and Life Insurance, along with additional wellness support.
• The Road Ahead – 401(k) plan and matching component.
• Professional Development – Tuition reimbursement offered after 6 months of service.
• Give Back – Paid volunteer time‑off for community support.

• 5-7+ years in Business Intelligence or Data Analytics, demonstrating progressive responsibility.
• 2-3+ years of experience leading projects or directly managing/mentoring analytical staff.
• Proven experience translating business needs into analytical solutions and actionable insights within a business context, preferably in Retail, C‑Store, eCommerce, or related industries.
• Expert‑level SQL skills for complex data extraction, transformation, and analysis.
• Deep expertise with major BI platforms (Tableau, Power BI, Looker, etc.) including dashboard design, development, and performance optimization.
• Exceptional data storytelling and communication skills, able to present complex information clearly and persuasively to diverse audiences.
• Strong leadership, mentoring, and collaboration skills; proven ability to manage and develop analysts as a player‑coach.
• Excellent business acumen…