Principal Solution Architect

Job Purpose

The Principal Architect, Solution is a senior authority within Solution Architecture, accountable for setting direction, shaping complex end-to-end solution architectures, and providing authoritative design leadership across I&O customer initiatives. The role operates across business units, product teams, platform teams, Enterprise Architecture, cyber security, delivery partners, and senior stakeholders to translate strategic priorities and business outcomes into coherent, secure, resilient, scalable, supportable, and commercially balanced solution designs.

The role is expected to lead architecture decision‑making, resolve cross‑domain design ambiguity, assure solution quality, and ensure alignment to enterprise standards, reusable patterns, technology strategy, and the long‑term evolution of I&O platforms and services.

As an employee in the Principal Architect, Solution role, your key responsibilities will include leading and directing solution architecture for I&O customers — the business units, product teams, and delivery teams that build, integrate, and operate business products on I&O platforms:

• Lead solution architecture activity for complex business unit initiatives that depend on I&O platforms, services, and technical capabilities.
• Cloud, hosting, infrastructure, network, workplace, and collaboration platforms
• Identity, security, integration, observability, automation, and operational tooling
• Service management, resilience, continuity, support, and run‑operate capabilities
• Data, AI, and platform engineering capabilities consumed by business products
• Cloud, hosting, infrastructure, network, workplace, and collaboration platforms
• Identity, security, integration, observability, automation, and operational tooling
• Service management, resilience, continuity, support, and run‑operate capabilities
• Data, AI, and platform engineering capabilities consumed by business products
• Provide authoritative cross‑domain design leadership, challenging assumptions and resolving architectural trade‑offs that affect business outcomes, platform adoption, operational performance, resilience, cyber risk, and cost.
• Own and assure end‑to‑end solution architecture, ensuring business products are designed coherently across I&O platforms, application teams, security, data, integration, suppliers, and operational support models.

• Lead the interpretation of customer requirements and product needs, shaping solution options that make strategic and effective use of I&O platform capabilities.
• Translate business unit priorities, product requirements, regulatory considerations, enterprise architecture direction, and technology strategy into authoritative solution recommendations and design decisions.
• Align:
  • I&O platform evolution with business product needs
  • Solution architecture standards, reusable patterns, and platform consumption models
  • Investment decisions that improve delivery speed, resilience, security, cost transparency, and operational simplicity
• Continuously evolve roadmaps based on:
  • Business product demand and platform consumption trends
  • Emerging technologies and industry direction
  • Operational experience, service performance, security posture, and platform reliability metrics
• Act as a senior voice of solution architecture into I&O technology strategy and platform roadmaps, bringing insight from customer demand, delivery experience, operational performance, and emerging technology direction.

• Degree‑level qualification or equivalent professional experience in technology, architecture, engineering, computer science, business systems, or a related discipline.
• Recognised architecture or technology certification is desirable, such as TOGAF, SAFe Architect, cloud architecture, cyber security, service management, or equivalent industry certification.
• Evidence of continued professional development in solution architecture, enterprise technology, digital platforms, infrastructure, operations, security, cloud, automation, or related domains.
• Significant senior‑level experience, typically 8+ years, across solution architecture,…