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Senior Customer Solutions Analyst

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Zoom Information, Inc.
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 49000 - 77000 USD Yearly USD 49000.00 77000.00 YEAR
Job Description & How to Apply Below

Zoom Information, Inc. in Waltham, MA is seeking a Customer Solutions Analyst II focused on enhancing customer support for the Zoom Info suite. In this hybrid role, you will utilize your technical expertise to resolve complex issues, mentor junior staff, and contribute to internal knowledge bases.

The ideal candidate will have over 4 years of experience in a technical support capacity, excelling in communication and problem-solving skills. Join us to help shape a seamless customer experience while enjoying comprehensive benefits and growth opportunities.

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Position Requirements
10+ Years work experience
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